Online Banking FAQs

  • Where do I find the Skipton International Online login page?

    Click the 'Online' button found at the top right of our website - www.skiptoninternational.com

  • How do I register?

    If you are an existing customer please telephone our Customer Operations Team on + 44 (0) 1481 734 034. Telephone lines are open 08:30 - 17:00 (GMT), Monday to Friday.  If you do not hold an account with Skipton, please complete the Online Savings Application Form.

  • Am I charged for registering for Skipton International Online?

    There is  no charge for registering and using Skipton International Online.

  • Where do I find the Skipton International Online Terms of use?

    Terms of use can be found here.

  • What is my User ID?

    The User ID is a unique identifier used to login to Skipton International Online.

  • What is an Activation Code?

    The Activation Code will be provided by Skipton and should be used only on your first login

  • What if I do not have an Apple or Android Device?

    Please contact our Customer Services Team on + 44 (0) 1481 734 034. Telephone lines are open 08:30 to 17:00 (GMT), Monday to Friday.

  • Will I be able to view my offline accounts?

    Yes, you will be able to view all of your savings accounts

  • What if I have forgotten my Password?

    If you wish to reset your password, please click on the “Forgotten your password?” link on the login page and follow the on screen instructions.

  • What if I have forgotten my User ID?

    If you have forgotten your User ID, please contact our Customer Services Team on + 44 (0) 1481 730 730. Telephone lines are open 08:30 - 17:00 (GMT), Monday to Friday.

  • How do I log off?

    Click the 'Logout' button found at the top right of the screen.

  • Will it lock out after a period of inactivity?

    Yes. After 10 minutes of inactivity you will be timed out.

  • Will I automatically be logged out if I close my browser?

    No. Once you have finished your session please click 'log out'