Mortgage Portal FAQs

Search FAQs
  • What to do if I get a new device?

    Please contact our Mortgage Team on + 44 (0) 1481 712279. Telephone lines are open 08:30 to 17:00 (GMT), Monday to Friday.

  • Can I request a callback?

    Visit the 'Help & Support' page within the Online Mortgage Portal, where you will be able to request a callback with our Mortgage Team at a specific date and time. 

  • What is a support request?

    If you wish to make a change to your mortgage you can raise a support request. This includes: Change of details (name, address, phone number etc), make a one off capital repayment, change the date or amount of your monthly repayments, request additional borrowing and amend your direct debit details. 

  • Who do I contact if I am experiencing problems using Skipton's Online Mortgage Portal?

    Please contact our Mortgage Team on + 44 (0) 1481 712279. Telephone lines are open 08:30 to 17:00 (GMT), Monday to Friday.

  • What is the contact phone number?

    Please contact our Mortgage Team on + 44 (0) 1481 712279. Telephone lines are open 08:30 to 17:00pm (GMT), Monday to Friday.

  • What are the office opening times?

    The office is open 08:30 to 17:30pm (GMT), Monday to Friday.